The last time the US Federal Communications Commission ruled on the exit code issue was in 2015.
The agency had been working on the issue for years, and in December of that year, it sent a letter to mobile operators urging them to comply with the code.
The FCC ruled in favor of the mobile operators, stating that “there is no technical justification for excluding or delaying the installation of an exit code” for mobile operators.
But in a series of letters, the FCC asked the carriers to provide more detail on the technology used to determine which exit codes to allow on their devices.
And in June of this year, the carriers got a major victory when the FCC voted to approve a code-switching system, which allows carriers to automatically switch between different codes for each of their customers.
But it didn’t take long for a major change to take place.
On July 25, the Federal Communications Commissions decision was overturned, and the FCC said that it would now require that operators provide “an exit code that does not include any of the words ‘exit’ or ‘exit code’.” That was followed by a number of other orders that the FCC sent to mobile providers and companies that have used it to implement their exit code programs.
But as of this week, the change is expected to go into effect in September, the day before the start of the Olympics.
In the past, the last time an FCC commissioner did so on the matter was in 2014, when the commission issued an order that said mobile operators could not require their customers to use one of the exit codes that had been set for them.
The move was the culmination of a long-running legal battle between the FCC and mobile operators over the code-switch system.
In a ruling in November of last year, a federal appeals court ruled that the rules that had mandated the code switching did not apply to mobile networks that operate as traditional wireline carriers.
The court found that the code switch was not an “interactive device,” and that the use of an opt-in code did not require a change in the way that the carriers chose to use their network.
But the FCC did not immediately respond to a request for comment on the ruling.
While the FCC initially sided with the carriers, it eventually voted to overturn the ruling, and it did so after a number were still using the old code.
According to FCC Commissioner Mignon Clyburn, in a statement, the agency “has always been clear that the commission does not accept the code switches of mobile operators as the only way that mobile customers can opt-out of certain network-specific code switching practices.”
She said that the order was the result of a “long, difficult, and painstaking process,” and she called the code changing system “a tool that we will use in the future to ensure that consumers and the millions of Americans who use mobile devices get the most accurate and up-to-date information about their network.”
But the move to require code switching also comes at a time when the mobile industry is struggling with a spike in consumer complaints about network management practices.
The latest numbers from the Federal Trade Commission show that the industry is facing an increase in complaints about mobile network management and device management.
In February of this next year, mobile operators posted a whopping 7.4 million complaints to the FTC, with more than half of them from consumers who are unhappy with how their devices are being managed.